Front Desk Supervisor (m/f) for luxurious Cruise Line

We are looking for a Front Desk Supervisior (m/f) for a luxurious Cruise Line

* most distinguished passengers and longterm owners of private residences on board
* capacity of 300 passengers/residents at maximum
* 250 crew member
* Various facilities such as boutiques and athletic facilitie, gym and jogging track
* golf simulator, putting green
* casino
* about 10 F&B outlets
* on-board entertainment, library
* shore excursions

Main responsibilities:

* provide the highest level of service in a prompt, friendly, personalized and professional manner
* facilitate embarkation and disembarkation for Residents and Guests
* assist Residents and Guests with their general needs as well as supervise the Reception and Bell team

Main requirements:

* Hotel School Degree or Foreign equivalency
* five years experience as an Assistant Front Office Manager on an ultra luxury Cruise Ship or Resort
* fluency in English
* fluency in one additional language (German, French, Italian, Spanish) preferred
* Excellent computer skills to include creating and working with spreadsheets, Word, Excel and Outlook
* Working knowledge of point of sales systems (Micros), inventory management systems, Fidelio Cruise and Opera

For further information please apply online or per e-mail with your detailed CV with photo and certificates/written references of your previous employers.

Please note that we can only answer and consider complete applications (= detailed complete CV with photo, certificates), also fulfilling the minimum requirements above.